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שאלות נפוצות

• What devices support eSIM Costa Rica?

  To use an eSIM Costa Rica from Voye Global, your device must be compatible with eSIM technology. eSIM is a relatively new feature, so it is typically available on newer smartphones, tablets, and some wearable devices. it's crucial to verify that your device is on the list of supported devices, which you can find here on our website also . Ensuring compatibility is the first step to seamlessly enjoying data connectivity during your travels in Costa Rica.

• In which areas of Costa Rica can I use Voye's eSIM Costa Rica?

  Voye's eSIM Costa Rica offers extensive coverage across the country, including major cities like San José, coastal areas like Manuel Antonio, and popular tourist destinations such as Arenal Volcano and the Monteverde Cloud Forest. While coverage is strong in most regions, it’s important to note that some remote areas, particularly deep within the rainforests or mountainous regions, might have limited network access.

• How do I install my eSIM Costa Rica on my device?

  Installing your eSIM Costa Rica is a straightforward process, whether you’re using an Android or iOS device. Once you purchase your eSIM from Voye Global, you’ll receive a QR code or manual activation details via email. For iOS users, you simply need to go to Settings > Cellular > Add Cellular Plan, then scan the QR code to activate. Android users can go to Settings > Network & Internet > Mobile Network > Advanced > Add Carrier. Follow the prompts to complete the installation. For step-by-step instructions tailored to your specific device, you can access our comprehensive guide. https://xcover.voyeglobal.com/installation-guide/

• Can I make phone calls or send SMS messages with eSIM Costa Rica?

  Currently, eSIM Costa Rica does not support making phone calls or sending SMS messages via traditional cellular networks. However, you can use apps like WhatsApp, Telegram, or other messaging services to stay connected.

• How do I monitor my data usage with eSIM Costa Rica?

  You can easily track your data usage with eSIM Costa Rica by logging into your account on our website. Simply click on “My Account” > “My eSIM’s” to view your remaining data. Additionally, you will receive an email notification once you reach 80% of your data plan.