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FAQ (Perguntas Frequentes)

• How do I know if my phone is compatible with Voye Global Cayman Islands eSIM?

  We have a comprehensive list of all compatible devices on our website. It is important to search for your device first and ensure that it is indeed eligible to use our services. Not all devices support the feature even though eSIMs are becoming more popular by the day.

• Do I need to transfer my current number to the eSIM for use in the The Cayman Islands?

  Voye Global eSIM is data only. This means you don’t have to transfer your number. You will not be able to send regular SMS texts or phone calls. This is to say, you don’t need to have a number. If you must place video or voice calls, you would have to use data-based apps like WhatsApp to complete the action.

• Are there any benefits of using the Voye Global eSIM in Cayman Islands?

  Using an eSIM in the Cayman Islands gets rid of the hassle involved in sourcing a physical SIM. You don’t need to go to any store or even wait for SIM delivery. You don’t need to keep changing your SIM to access the services of other providers in Cayman Islands. Our eSIM is the best deal for frequent travelers to the region. This is especially true if you need to be connected regardless of where you go and at any time. This includes sudden location changes between the islands.

• Do I need to activate data roaming while using the Cayman Islands eSIM?

  Yes. To get the best possible coverage, you need to have data roaming activated on your device settings. You should have already set up the Voye Global eSIM to make sure no additional charges are incurred on your primary SIM.

• What will happen once my validity days expire or my data is used up?

  If this happens, you will not be able to access the internet with the Voye Global eSIM in the Cayman Islands. To get back up and running, you should purchase another data plan based on your usage and how much longer you intend to stay in the region.