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FAQ (Perguntas Frequentes)

• What devices are compatible with eSIM Indonesia?

  To use eSIM Indonesia from Voye Global, your device must support eSIM technology. Check our detailed list of compatible devices to ensure your smartphone or tablet can use eSIM Indonesia effectively.

• How can I verify eSIM Indonesia coverage before traveling?

  Before purchasing, confirm that eSIM Indonesia covers the countries you plan to visit. Voye Global provides coverage in 130 countries, but it’s a good idea to verify specific country support to avoid connectivity issues.

• How do I activate my eSIM Indonesia once I arrive at my destination?

  Activating eSIM Indonesia is simple and easy. Just follow our installation guides tailored for IOS or Android devices to set up your eSIM Indonesia as soon as you arrive. You can find the guides available here for Android users and IOS users.

• When will my eSIM Indonesia plan be activated?

  Your eSIM Indonesia plan will be activated by you once you arrive at your destination and initiate the activation process. It won’t be activated beforehand. Additionally, after your first purchase, we include a complimentary 100MB plan in your account to test and ensure that everything works smoothly with eSIM Indonesia while you’re still in your home country.

• What should I do if I encounter issues with my eSIM Indonesia?

  If you face any issues with eSIM Indonesia, we are here to help. You can reach out to our support team via WhatsApp at +1929-566-4818, use the live chat feature on our website, or email us at support@voyeglobal.com. Our team is ready to assist you with any questions or problems you may have regarding your eSIM Indonesia service.