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FAQ (Perguntas Frequentes)

• How can I install eSIM in Thailand on my device?

  Installing eSIM Thailand is simple. Once you purchase your eSIM, you will receive a QR code that you can scan using your device’s settings. The eSIM profile will be automatically downloaded and activated. Detailed instructions for both iOS and Android users are available to guide you through the process, ensuring a smooth setup.

• How do I manage my data usage with eSIM Thailand?

  Managing your data usage with eSIM Thailand is easy. You can monitor your remaining data directly through your device’s settings or by logging into your Voye Global account online. We also send you notifications via email when you reach 80% and 100% of your data plan, so you’re always informed about your usage.

• Can I use eSIM Thailand for internet-based calling and messaging?

  Yes, with eSIM Thailand, you can use internet-based apps like WhatsApp, Skype, and Telegram for calls and messaging. While eSIM Thailand doesn’t support traditional SMS or cellular-based calls, these apps allow you to stay in touch with family and friends, as well as handle business communications seamlessly.

• How Can I Buy eSIM for Thailand Online and Activate It?

  Getting eSIM Thailand online before your trip is simple. Visit the Voye Global website, select Thailand, and choose the data plan that best suits your needs. After purchase, you will receive an email with a QR code for installation. You can activate your eSIM Thailand as soon as you arrive in Thailand, ensuring instant connectivity.

• What should I do if I encounter any issues with my eSIM?

  If you face any issues with your eSIM Thailand, Voye Global offers dedicated support through various channels. You can reach us via WhatsApp, chat directly on our website, or send an email to our support team. We are here to ensure your experience with eSIM Thailand is smooth and hassle-free.