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FAQ (Perguntas Frequentes)

• How do I purchase and activate eSIM Turkey before arriving in Turkey?

  Purchasing eSIM Turkey is simple and can be done online before your trip. Once you’ve selected your preferred data plan on the Voye Global website, you will receive a QR code via email. To activate, simply scan the QR code with your eSIM-compatible device, and the eSIM Turkey profile will be downloaded instantly. This way, you’re connected as soon as you land in Turkey, without any delays.

• Will eSIM Turkey provide coverage in all regions of Turkey, including rural areas?

  eSIM Turkey offers extensive coverage throughout Turkey, including major cities like Istanbul, Ankara, and Izmir, as well as popular tourist destinations like Cappadocia and Antalya. While coverage is generally strong across most urban and suburban areas, it’s worth noting that in some very remote or rural regions, such as certain parts of eastern Turkey, network strength might be variable. However, eSIM for Turkey is designed to connect you to the most reliable local networks available in each area.

• How can I monitor my data usage with eSIM Turkey?

  With eSIM Turkey, monitoring your data usage is straightforward. You can track your remaining data through your device’s settings or by logging into your Voye Global account online. Additionally, you will receive email alerts when you reach 80% and 100% of your data plan, helping you manage your usage effectively throughout your stay in Turkey.

• Is eSIM Turkey compatible with all mobile devices?

  To use Turkey eSIM, your device must be eSIM-compatible. Most modern smartphones, including the latest models from Apple, Samsung, Google, and Huawei, support eSIM technology. Before purchasing, it’s advisable to check your device’s specifications to ensure compatibility with eSIM Turkey.

• What should I do if I experience issues with my eSIM while traveling?

  If you encounter any issues with your Turkey eSIM, Voye Global provides several support options. You can contact customer service via WhatsApp, live chat on the Voye Global website, or by email. Our support team is ready to help ensure that your experience is as smooth and convenient as possible, allowing you to focus on enjoying your trip.